Technology Solutions

For optimized, secure transactions

BPM Services

For maximum productivity & ROI

Call Center Services

For improved customer engagement

Debt Recovery Services

For preserving all risk dimensions


Sector solutions

Our proposition for Banks & Financial Institutions

Mellon is an established IT integrator and BPO services provider that cooperates with global technology leaders to serve organizations with strong consumer business in Central and SE Europe.

Since 1994, Mellon is leading the payments industry of our region, providing financial institutions with technology solutions and outsourced services that optimize their business processes across the entire value chain, whilst enhancing the overall customer experience at the point of contact (at the branch, over the internet, over the phone, at the store, in the mail).

Especially today that the credit crisis has emphasized the need for liquidity, cash management and operational efficiency, our offering is targeted to help our customers evolve into a more service-driven business model, and address the additional demands on their banking operations and infrastructures.