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Technology Solutions

For optimized, secure transactions

BPM Services

For maximum productivity & ROI

Call Center Services

For improved customer engagement

Debt Recovery Services

For preserving all risk dimensions

 

Sector solutions

Our proposition for the Mass Transit sector

Mellon is an established IT integrator and BPO services provider that cooperates with global technology leaders to serve organizations with strong consumer business in the region of Central and SE Europe.

Since 1994 we are providing organizations with a range of award-winning solutions and services that enhance customer engagement, whilst improving productivity and reducing operational costs.

For the mass transit sector in particular, Mellon has put together a portfolio of bespoke solutions and services aiming to improve passenger experience, by helping mass transit operators to deliver better quality services, maximizing at the same time passenger throughput and minimizing fraud. Our mass transit portfolio includes solutions for passenger-operator communications across different channels (telephone, web, mobile, mail etc), for electronic ticketing and travel cards and for secure cash handling, dispensing and recycling. It also includes a set of outsourcing services to complement an organization’s existing processes and resources