The latest payments technologies and outsourcing services under Mellon's spotlight.

The Power of Words

Ιουλ 15 2015

[Infographic] Πως να βελτιώσετε την απόδοση του call centre σας;


Why call centres still matter

Απρ 2 2015

[infographic] What call centres can bring to your business? What do customers believe?


8 Payment Trends for 2015

Απρ 2 2015

Payment trends continue to be driven by consumer wants and concerns: convenience, choice and security are determining payment technologies prevalence and adoption. Here are some of the trends that we at Mellon see as the most dominant for 2015.


7 κυρίαρχες τάσεις στον χώρο των συναλλαγών για το 2014

Νοε 26 2013

Το 2014 θα αφορά την απόκτηση ανταγωνιστικού πλεονεκτήματος, για τη διασφάλιση βιώσιμης ανάπτυξης. Δείτε εδώ τη θεώρηση της Mellon για τις προκλήσεις και τις τάσεις που μπορούμε να περιμένουμε αυτή τη χρονιά στον χώρο των πληρωμών.


Merchant innovation in the m-world

Αυγ 27 2013

In a literally fast changing payment environment it is important to follow the trends of the market and adapt accordingly your payment infrastructure. People demand Mobile Services.


Hybrid bank: the post-crisis model of banks is ‘clicks and mortar’

Ιουλ 31 2013

Converting the branch into a place for communication and advice, while taking advantage of the ‘digital potential’ will bring huge advantages to banks to minimize costs while increasing sales, offering an overall new, tailor made customer experience.


Collection excellence in crisis time: The CEE case

Οκτ 20 2012

Market liberation and EU accession plans has played a great part in attracting foreign direct investments to candidate countries of the Central and South-eastern European region.


How “Near” is NFC?

Ιουν 29 2012

Regardless of which term is preferred, mobile money, mobile payments or mobile wallet being just some of the most popular names that the mobile financial services operates under, the basic objectiv


Branch & Self-Service network: Optimization or cessation?

Οκτ 9 2011

Following the cost reductions of the last three years, today’s bet for financial organizations is the increase of productivity achieving in parallel savings in resources.