The latest payments technologies and outsourcing services under Mellon's spotlight.

The Power of Words

Jul 15 2015

[Infographic] How to improve your call centre performance?

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New technology concepts for the retail world

May 6 2015

Where technology and strategy meet — or crash

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Why call centres still matter

Apr 2 2015

[infographic] What call centres can bring to your business? What do customers believe?

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8 Payment Trends for 2015

Apr 2 2015

Payment trends continue to be driven by consumer wants and concerns: convenience, choice and security are determining payment technologies prevalence and adoption. Here are some of the trends that we at Mellon see as the most dominant for 2015.

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7 dominant trends for payments & transactions in 2014

Nov 26 2013

2014 will be all about obtaining strong competitive advantages that ensure sustainable growth. Here is Mellon's take on challenges and trends that we can expect to see next year across the payments industry.

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Merchant innovation in the m-world

Aug 27 2013

In a literally fast changing payment environment it is important to follow the trends of the market and adapt accordingly your payment infrastructure. People demand Mobile Services.

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Hybrid bank: the post-crisis model of banks is ‘clicks and mortar’

Jul 31 2013

Converting the branch into a place for communication and advice, while taking advantage of the ‘digital potential’ will bring huge advantages to banks to minimize costs while increasing sales, offering an overall new, tailor made customer experience.

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Collection excellence in crisis time: The CEE case

Oct 20 2012

Market liberation and EU accession plans has played a great part in attracting foreign direct investments to candidate countries of the Central and South-eastern European region.

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How “Near” is NFC?

Jun 29 2012

Regardless of which term is preferred, mobile money, mobile payments or mobile wallet being just some of the most popular names that the mobile financial services operates under, the basic objectiv

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Branch & Self-Service network: Optimization or cessation?

Oct 9 2011

Following the cost reductions of the last three years, today’s bet for financial organizations is the increase of productivity achieving in parallel savings in resources.

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