Mellon Contact Services SA (former Mellon Collection Services) was established in 1997 with the objective to provide world-class debt management and collections services to companies that provide credit lines to facilitate transactions with their corporate customers and consumers. The company holds a leading position in the Greek market, maintaining a strong customer-base that consists primarily of financial institutions, telecommunications providers and top retail companies.
Since our foundation we have built an unparalleled track record of over 100 projects run on behalf of more than 25 leading customers, with no compromise to our high standards of professionalism and business conduct integrity. Today, Mellon Contact Services employs more than 300 specialized staff. The value delivered by the company derives from a unique combination of specialized skills, dedicated human resources, flexible organizational structure, robust IT infrastructure and innovative technological tools. These capabilities are highly adaptable to match the requirements, policies and strategies of each customer separately. Through this strategic bond, Mellon Contact Services handles inbound and outbound calls as well as specialized back-office operations, addressing the different needs of each customer for enhanced customer relationships and implementation of profitable projects.
Mellon Contact Services is a founding member of the Hellenic Association of Debt Management Companies (FENCA's branch in Greece) and is certified according to the ISO 9001:2008 standard.
Some of our customers:
You may contact Mellon Contact Services at:
74A, Pireos str.
18547, Piraeus, Greece
Tel.: +30 210 3362400
Fax: +30 210 3362450
or at our Thessaloniki offices:
66 Markou Botsari str.
Tel.: +30 2310 899200
Fax: +30 2310 899296