As enterprises seek to transform themselves into leaner, smarter and more nimble players, they’re benefiting from a convergence of trends in business, IT and telecommunications to address new business realities in the contact center. Mellon’s Contact Center Pay-as-a-Service proposition takes advantage of a cloud computing environment to allow businesses to subscribe to and rapidly deploy core applications, with easier manageability and less maintenance, and adjust more readily to fluctuating and unpredictable business demand.

Having a virtual Contact Centre is rapidly becoming the preferred choice of both small and big organizations. With Mellon’s Contact Center Pay-as-a-Service proposition, you have unlimited access to state of the art infrastructure, servers and tools that will allow you to run your campaigns in the most efficient and cost-effective way.

No upfront investments, no capital expenditure, no overheads and no need for internal support departments – Billing is based on usage, allowing for variable pricing and shifts with business conditions.

Mellon’s Contact Center Pay-as-a-Service proposition, provides substantial cost savings, streamlined IT and simple scalability with no up-front investment. Make a seamless and easy transition from premise to cloud.


Mellon has extensive knowhow of the entire transaction lifecycle in both issuing and acquiring

Mellon offers proven certified solutions for optimized and secure transactions across all industries and functional areas

Mellon has achieved many country firsts across the Central & South-Eastern Europe

Mellon's software and technical experts ensure seamless deployment and integration with existing infrastructures and host systems