Established in 1994, Mellon is a leading multinational group with offices in Central and SE Europe, Cyprus, and Turkey. For over two decades, we have been leading the way in technology and outsourcing.
We work seamlessly as one organization offering our clients the same quality of service, wherever they are based. The group maintains a matrix structure, which enables all of the group’s companies to take advantage of a centralized pool of specialized skills and know-how.
At Mellon, we don’t just offer solutions and services; our holistic approach delivers real value and transforms the business of our clients by facilitating customer interactions and transactions, improving their operational efficiency and boosting their competitiveness.
Representing leading vendors, such as Ingenico, Gemalto, Thales, Genesys, Fiserv and NEC, Mellon designs and offers customized software solutions and value-added technical support that shape the payments landscape.
Mellon is a top omnichannel customer experience provider covering both inbound and outbound campaigns throught traditional and digital channels in two key areas: telemarketing and customer support, along with a wide range of complementary services.
Mellon offers BPM services that draw from specialized know-how, processes, expert human resources and cutting-edge technologies to meet the ever changing needs of various industries including telecommunications, financial institutions, insurance and retail.
Mellon Technologies, was awarded as "Greek Business Champion 2019" for it's continuous grow, well performing and supporting the Greek economy, within the framework of the "Protagonists of the Greek Economy".
Mellon Technologies Contact Centre was awards by EIEP, the Greek Customer Service Institute, as the Best Outsourcing Partnership with TOYOTA Greece in the Customer Service Awards.
Mellon Technologies stood out at the IMPACT Business IT Excellence Awards, earning two awards in the Introduction of New Innovative SW Product & Significant Investment Activity through ICT categories respectively.
Mellon Technologies scooped three awards at the Business IT Excellence Awards under the categories Internationl Activity, New Jobs Creation and Corporate Social Responsibility
Mellon Technologies scooped two awards at the Business IT Excellence Awards under the categories Specialized Solutions for Specific Industries and Corporate Social Responsibility
Mellon Poland received the “Gepard Biznesu 2016 / Business Cheetah 2016” award by the Institute of European Business
Mellon Technologies has been listed among the "Diamonds of the Greek Economy 2016"
Mellon Poland along with mBank won two awards at the Contact Center World Awards, one Gold for the best Outbound Campaign and one Silver for the best Outsourcing Partnership
Mellon Technologies was distinguished under the category Mobile Banking Applications at the Mobile Excellence Awards
Mellon Technologies was awarded by Eurobank & Grant Thorton with the “Growth Driver 2016" prize for its exceptional performance
Mellon Solutions has been selected as a National Champion in European Business Awards representing the country in The Award for Customer Focus
Mellon Technologies scooped 2 awards at the Business IT excellence Awards under the categories International Activity and Software Provider
Mellon Poland scooped 3 awards, two of them along with mbank for Best Outbound Campaign and Best Outsourcing Partnership
Mellon Technologies was awarded at the Greek Exports Awards for its international activity
Mellon Solutions was distinguished under the category Best Community Spirit at the Contact Center World Awards - EMEA region
Mellon Poland was distinguished under the category Best Outsourcing Partnership at the Contact Center World Awards - EMEA region
BlueSphere was distinguished under the category Best Outbound Campaign at the Contact Center World Awards - EMEA region
Mellon Poland was a finalist under the cateogry Best BPO Firm of the Year of the first Poland Outsourcing and Shared Services Awards
Mellon Bulgaria was distinguised under the category Best Outbound Campaign in the Contact Center World Awards - EMEA region
Mellon Poland was distinguised under the category Best Outbound Campaign in the Contact Center World Awards - EMEA region
Mellon Ukraine was awarded at the Ukrainian Competition “Professional Award In Banking Technologies, Equipment And Services – 2011” at the category "Best Equipment For Plastic Card Personalization
Mellon Romania was distinguished under the categories Best Outsourcing Partnership and Best in Customer Service in the Contact Center World Awards (CCWA) - EMEA region
The outstanding employment and business growth of Mellon Romania and Mellon Poland earned the two companies a place in the 2010 Europe’s 500 List
Mellon Technologies was awarded at the Horizon Trophy competition organized by Credit Agricole to honor suppliers who have taken noteworthy initiatives in the area of sustainable development
Mellon Contact Services receives the bronze award under the category 'Best Contact Center (250+) of the 5th Annual Contact Center Worlds Awards - EMEA region
Mellon Poland receives the prestigious Ruban d’ Honneur accolade under the category “The Atradius Growth Strategy of the Year Award” of the European Business Awards 2009
Mellon Technologies was awarded during the Greek ICT Awards of the 10th Greek ICT Forum
Mellon Group of Companies receives the bronze award under the category 'Best Community Spirit' of the 3rd Annual Contact Center World Awards - EMEA region
Mellon Contact Services (then Mellon Collection Services) was ranked 12th in the top 20 of the 2008 Best Workplaces Hellas list
Mellon Group of Companies, represented by Nicos Petrakopoulos, President and Managing Director of the Group, is placed among the ten finalists of the 2008 European Business Awards’ «The Entrepreneur of the Year» category
The outstanding employment and business growth of Mellon Financial Products Support and Mellon Contact Services (then Mellon Collection Services) earns the two companies a place in the 2007 Europe’s 500 List
Mellon Romania scoops 4 awards at the 2nd Annual Contact Center World Awards, 'Best of the Best in EMEA'
Fintrust receives the International Award For Prestige And Quality from Actualidad
Mellon Contact Services (then Mellon Collection Services) is included in the top 20 of the Best Workplaces Hellas list
Mellon Contact Services (then Mellon Collection Services) is included in the top 100 of the 500 fastest growing European companies of the Europe’s 500 list
Mellon Technologies is nominated at the ‘The International Business Awards’ category of The Stevies for its international business activities
Mellon Technologies receives the International Quality Crown Award in recognition of its outstanding commitment to quality and excellence
Mellon Technologies is included in the Europe’s 500 list with the 500 fastest growing companies in Europe, regardless of sector