Mellon Technologies Secures Landmark Deal with National Bank of Greece to Revolutionize ATM Services

National Bank of Greece Enlists Mellon Technologies in Landmark Deal to Revolutionize ATM Services

Athens, 16 January 2024 –  Mellon Technologies, a leading innovator in the financial technology industry, is proud to announce a transformative partnership with the National Bank of Greece (NBG). This significant collaboration will modernize NBG banking services in the region – introducing new Hyosung ATMs while leveraging software technology from KAL, the world’s leading provider of ATM software.

NBG’s search for a trusted technology partner was motivated by the desire to implement a more agile and innovative branch transformation strategy by deploying new hardware and software technology within the ATM channel. Building on their historical business relationship, NBG awarded Mellon Technologies the contract to upgrade its ATM fleet with 700 new Hyosung recycling ATMs, and cash dispensers combined with KAL software. This project will set a new standard for ATM services in Greece.

With this partnership, NBG will be able to deliver enhanced features, added convenience and increased reliability to their customers. Providing the industry’s best ATM technology underscores NBG’s strong commitment to delivering premium financial services.

To address the software needs, Mellon Technologies will deploy KAL’s advanced ATM application (K3A) and ATM management system (KTC). These powerful solutions are fully compatible with hundreds of ATM models from 40+ manufacturers in addition to Hyosung. This approach will ensure NBG has the freedom to choose the very best ATM hardware to meet its current and future business needs.

With the introduction of Hyosung’s industry leading Series 8 ATMs, NBG is adopting cash recycling technology to streamline productivity and drive greater efficiency in their self-service operations. These innovations will allow NBG to not only greatly enhance its branch cash operations, but also free up branch personnel to focus on high-value tasks and provide a more personalized customer service.

"Today's announcement marks a significant leap forward in the evolution of ATM services in Greece and the region," said Haris Constantinidis, CEO of Mellon Technologies. "We are excited to introduce Hyosung ATMs and KAL’s ATM software to our valued partners at the National Bank of Greece and provide them with the most advanced, secure, and customer-centric banking solutions available.” Mellon Technologies has a longstanding reputation for excellence in the financial technology sector, and this partnership with NBG further highlights their commitment to innovation and customer satisfaction.

“The strategic partnership between Mellon Technologies, Hyosung and KAL represents a remarkable synergy that will redefine the future of ATM banking experiences in Greece and beyond” commented Alexandra Poursanidou, Mellon Technologies Group Business Unit Manager.

For more information about Mellon Technologies and its innovative banking solutions, please visit www.mellongroup.com. 

About Mellon Technologies

Mellon Technologies, parent company of Mellon Group, is one of the largest technology and services companies in Greece with offices in Central and SE Europe specialized in payments and digitization solutions, multi-channel contact center and business process outsourcing services for almost 30 years. With a broad spectrum of tailored end-to-end business solutions across all industry verticals that includes banks and organizations with strong consumer business, we bring tomorrow’s technology to consumers with the most complete value proposition. We are a trusted business partner enabling our clients to transform their business ecosystems, empower their digital presence, greatly simplify and facilitate transactions and interactions with other businesses and their customers.