Technology Solutions

For optimized, secure transactions

BPM Services

For maximum productivity & ROI

Call Center Services

For improved customer engagement

Debt Recovery Services

For preserving all risk dimensions


Sector solutions

Our proposition for the Retail sector

Mellon is an established IT integrator and BPO services provider that cooperates with global technology leaders to serve organizations with strong consumer business in the region of Central and SE Europe. Since 1994 we are providing organizations with a range of award-winning solutions and services that enhance customer engagement, whilst improving productivity and reducing operational costs.

For the retail sector in particular, Mellon has put together a portfolio of bespoke solutions and services aiming to improve the customer life-time value, from new customer acquisition to increasing existing customer profitability.

Our retail portfolio includes solutions for card-based loyalty and gift schemes, for point-of-sale and online transactions, for CRM applications, and for the contact center operation. It also includes a set of outsourcing services to complement a retailer’s existing processes and resources.